Privacy Policy

Last Modified: May 21, 2018

Introduction

ULLA LABS d.o.o. ("we", "us", or "our") operates the www.ulla.io website and the Ulla smart hydration reminder product. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect the following categories of personal information:

• Identity Data: First name, last name
• Contact Data: Billing address, delivery address, email address, telephone numbers
• Financial Data: Payment card details (processed securely through third-party payment processors)
• Transaction Data: Details about payments and products you have purchased from us
• Technical Data: IP address, browser type and version, time zone setting, operating system
• Usage Data: Information about how you use our website and products
• Marketing Data: Your preferences in receiving marketing from us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

How We Use Your Information

We use the information we collect in the following ways:

• To process your orders and manage your account
• To provide customer support and respond to your inquiries
• To send you important updates about your orders
• To send marketing communications (with your consent)
• To improve our website and product offerings
• To prevent fraud and enhance security
• To comply with legal obligations

Payment Information

We use trusted third-party payment processors (Braintree and PayPal) to handle payment transactions. We do not store your full credit card details on our servers. All payment information is encrypted and processed in accordance with PCI Data Security Standards.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Sharing

We may share your information with:

• Service Providers: Third parties who provide services on our behalf (e.g., payment processing, shipping, email delivery)
• Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy services
• Government and Law Enforcement: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data Security

We have implemented appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing your personal data
• Portability: Request transfer of your personal data
• Object: Object to our processing of your personal data
• Withdraw Consent: Withdraw consent at any time where we rely on consent

Marketing Communications

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders or account.

Children's Privacy

Our website and products are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Modified" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: